COVID-19 Resources

Customer Hardship Assistance | Digital Services | Scam Awareness | Member FDIC

Customer Hardship Assistance

If you have been personally impacted by COVID-19, we are here to support you and help find solutions. Please contact us at any time at [email protected] or 815-645-2266 if you need to discuss your circumstances and options that may be available to you.

---

Digital Services

Digitally accessible services include:
• Transferring funds
• Making payments
• Depositing checks
• Checking balances & reviewing account history
• Paying bills
• Applying for loans
• And more

You can download the Stillman Bank Mobile Banking App through the App Store®, Google Play™, or Amazon. If you would like to sign up for Online Banking or our Mobile Banking App, click the links below or contact any one of our six locations.

Online Banking Mobile Banking

---

Scam Awareness 

Scammers are using every opportunity they have in order to obtain your personal information for their benefit. With so many emails, news articles, and social media posts regarding COVID-19, you are being inundated with a constant stream of information leaving you more vulnerable to a scam. As with any newsworthy topic, vigilance is imperative. It is important that you are aware of the possibility that fraud attempts may occur and also that you know what steps to take to help prevent being a victim of fraud.

Here are 5 things you can do to help protect yourself from scams:

• Ignore offers for vaccinations and home test kits. Scammers are selling products to treat or prevent COVID-19 without proof that they work
• Hang up on robocalls. Scammers use illegal sales call to get your money and your personal information.
• Watch out for phishing emails and text messages. Don’t click links in emails or texts you didn’t expect.
• Research before you donate. Remember that an organization may not be authentic just because it uses words like “CDC” or “government” in its name or has reputable looking seals or logos on its materials.
• Stay in the know. Continue to stay updated on any information you can especially when it comes to scammers.

Scams succeed because they look real and catch you off guard when you aren’t expecting it. By incorporating these tips into your daily routine, you can reduce the likelihood of becoming a fraud victim.

For more information regarding Coronavrius awareness, please visit the FTC website here.

---

Member FDIC

We have spent nearly 140 years building a legacy of integrity, soundness, and obligation to our communities with a strong emphasis on personal service. During this time of uncertainty, we want to take a moment to remind our customers that we are committed to guarding your funds and you can feel confident in knowing we will be here when you need us.

This foundation for confidence is solidified by the fact Stillman Bank is a “Member FDIC” financial institution and your money is protected inside the bank by federal deposit insurance. For more information regarding specific FDIC questions, click here.

Also, independent bank rating services continue to place us among the top banks in the country in terms of safety and soundness.